2024 Insights: Role of Social Media Marketing in Business Growth featured image

2024 Insights: Role of Social Media Marketing in Business Growth (Infographic)

Whether you admit it or not, social media is now an integral aspect of people’s daily lives. This is evident in the ways teenagers engage with platforms like TikTok and Twitter, online sellers and influencers leveraging Facebook and Instagram, and professionals utilizing LinkedIn. 

Consequently, numerous businesses are channeling their efforts and resources into social media marketing to leverage this widespread connectivity. 

However, social media is an ever-changing landscape, making it challenging for enterprises to maintain visibility. This is why it is crucial to stay abreast of social media trends in 2024 to help you gain a strategic edge over competitors.

Here are some social media trends to look out for this year. 

2024 Insights: Role of Social Media Marketing in Business Growth infographic

User-Generated Content (UGC)

In today’s digital era, customers have become more keen to check reviews and feedback about a brand and its products or services. User-generated content (UGC) refers to unique, brand-centric material crafted by consumers and shared on their social platforms. 

It spans diverse formats like images, videos, reviews, testimonials, or podcasts. UGC sources include not just customers but also brand loyalists, employees, and paid creators. 

The goal of UGC is to provide authentic social media posts for potential customers beyond the polished images and videos from your official channels.

Short-Form Videos

The impact of COVID-19 extended beyond affecting individuals’ physical well-being. It also took a toll on a lot of people’s mental health. Many individuals believed that their attention span was shortened during and after the global pandemic. 

Psychologists came up with theories and described that the pandemic created a state of continuous partial attention. This was because of the public’s constant monitoring of news updates and notifications. As a result, people were unable to concentrate on a single task for an extended period.

This shift in people’s attention span is part of the reason short-form videos drastically increased in popularity. Marketing materials in this format are brief and engaging, typically lasting for only a few seconds to a few minutes, and are often uploaded in TikTok or Instagram Reels. 

Because of this, short-form videos are known to cater to people’s shortened attention spans. In response to their increasing popularity, many marketers are coming up with different ideas to curate valuable and relatable content to become viral.

Artificial Intelligence (AI)

Artificial intelligence (AI) is slowly being incorporated into various facets of business operations – from creating emails to managing customer interactions. This technology increased in popularity as it enhanced efficiency, enabling streamlined processes and data-driven insights. 

In 2024, AI will continue to progress and be a part of the social media trends. From advanced machine learning algorithms to breakthroughs in natural language processing (NLP), AI will reshape how people work and live. 


A chatbot is a software application simulating human conversations with users. While not all chatbots are equipped with AI, their modern versions often leverage conversational AI methods, such as natural language processing (NLP). The NLP is placed to understand user queries better and generate more relevant responses. 

With developments in how they engage with consumers, chatbots are expected to play an even more significant role in 2024. Businesses utilizing chatbots may reap benefits such as:

  • Saved time for automating daily marketing tasks
  • Easier way to collect valuable customer data
  • Increased client engagement with effective content marketing
  • Simplification of human dialogues for delivering good user experiences (UX)
  • Deeper connections with clients
  • Enhanced brand reputation with real-time customer care
  • Scaled-up personalization of customer experience

Over recent years, people have found it more convenient to speak into their devices for information instead of typing into search engines, popularizing voice search. 

Today, about 125.2 million people around the world are using voice search. This number is expected to grow even further in 2024. 

While voice search is not a new technology, advancements like Amazon’s Alexa, Google Assistant, and Siri signify recent technological progress.

Businesses can integrate voice search into their social media marketing by conducting keyword research and using natural language. They can also make the most of voice search and social media integration by incorporating long-tail keywords and question phrases. 

Optimizing social media profiles for voice search with schema markup, local SEO, and mobile-friendly design can also help enhance social media presence. 

How Important is Social Media Marketing in 2024?

In a data analysis by Kepios, it is revealed that there are at least 4.95 billion social media users around the world in October 2023. This number is projected to grow by 5.17 billion next year. These numbers include businesses utilizing social media as part of their digital marketing strategy.

Given these data, organizations can expect that the importance of social media campaigns is likely to continue in 2024. Here are several aspects where social media’s significance is apparent. 

  • Customer Engagement

Unlike before, when you had to call, message, or email people randomly to check if they were interested in your brand, social media platforms created a way for you to connect with your existing and potential customers in an instant. 

With social media, you can enable direct communication with your clients and engage with them by responding to their comments. You can also participate in various discussions to strengthen your engagement further.

Through this, you can build a community around your brand, fostering customer trust and loyalty. 

  • Brand Visibility and Recognition

While maintaining visibility online can become challenging, social media provides an avenue for businesses to post content and quickly gain traction. By finding a suitable strategy, staying consistent, and aligning your brand with relevant trends, you can create relatable content and increase brand awareness.

  • Brand Reputation and Loyalty

Maintaining online visibility should not be the only thing businesses should prioritize; reputation also matters. 

The internet has made it easier for people to spread information not only on educational matters but also with their reviews about a product or service. Therefore, keeping an excellent reputation is easily the best social media marketing you can employ for your business.

Social media is recognized as one of the most pivotal tools in reputation management. 94% of leaders even affirmed its positive influence on brand loyalty, as it can facilitate direct communication with customers. 

  • Online Traffic

The importance of social media marketing in 2024 also becomes evident in the aspect of gaining online traffic. 

With the prevalent use of smartphones today, there is a high possibility that individuals from various social media backgrounds will come across your brand.

However, achieving stable online traffic requires aligning your social media optimization with the specific needs of your customers. 

Enhance your social media marketing efforts by incorporating efficient keyword tactics and investing in diverse online marketing strategies.

  • SEO 

Search engine optimization (SEO) is a widely utilized digital marketing method across diverse industries, with many leveraging it to enhance their online visibility.

This is why many companies are continuously pouring their resources into learning the ropes of this strategy, while others hire digital marketing agencies for their SEO services in the Philippines.

Although social media signals may not directly influence search engine rankings, SEO and social media marketing are still considered to complement each other. Having a solid social media presence can still indirectly affect your SEO efforts.
Therefore, placing an effort in your social media marketing can also aid in enhancing your SEO efforts.

  • Online Trends

Social media is a dynamic environment thriving on trends and where user behaviors evolve rapidly. Being active on these platforms provides businesses with the opportunity to be updated and quickly adapt to changing consumer preferences and market trends. 

Boost Your Social Media Game with a White Label SEO Firm

Despite appearing uncomplicated, social media marketing involves intricacies best handled by professionals. In 2024, its significance is going to be more pronounced, making it a facet you should never ignore. 

White Label SEO Agency is a full-service white label SEO firm that has supported multiple partners and clients since 2013. If you work with us, we can assure you that your projects will be taken care of professionally and strategically. 

Learn more about us and our services by visiting our website at www.whitelabelseoagency.net



















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